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The Protocol
Insights on automation, AI, and building bespoke software solutions.
Raaix Protocols
THE
PROTOCOL.
MS
Mark Scott
Building automation systems for creative professionals
Malmesbury, UK
Allautomation5philosophy5workflow3case-study2practical2tools2desbu1design-build1principles1announcement1design1
08/01/2026
#automation#case-study#workflow
Anatomy of an Automation: How We Eliminated a 47-Step Approval Process
A detailed case study of transforming a 4.5-day change order approval process into a 4-hour workflow — and what we learned about identifying automation opportunities.
16 min readRead Protocol →
06/01/2026
#philosophy#tools#workflow
The Case Against Generic Tools: Why That Project Management App Never Quite Fits
Generic tools force you to adapt your workflow to fit their structure. Here's why that's backwards, and what works better.
11 min readRead Protocol →
06/01/2026
#automation#principles#practical
Three Principles of Effective Automation
Not all automation is helpful. Here's how to tell the difference.
3 min readRead Protocol →
06/01/2026
#announcement#philosophy#automation
Introducing RAAIX
We build software that handles the boring stuff — so you can focus on the creative stuff.
2 min readRead Protocol →
06/01/2026
#automation#philosophy
Invisible Power: When Good Automation Gets Out of Your Way
The best tools are the ones you don't think about.
2 min readRead Protocol →
06/01/2026
#philosophy#automation
Why We Reject the Black Box
If you don't understand how something works, you can't fix it when it breaks.
2 min readRead Protocol →
06/01/2026
#design#philosophy#tools
Why Simple Tools Work Better
Complexity is easy. Simplicity takes effort.
2 min readRead Protocol →